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Understand Your Rights Before You Start

Access to 80hi7 and use of our services — including deposits via bKash, Nagad, and Rocket — is subject to these legal terms and depends entirely on your local law and eligible region.

Jurisdiction-dependent accessbKash, Nagad, Rocket wallet termsAccount eligibility conditionsData handling policyDispute and contact process
80hi7 Understand Your Rights Before You Start
LEGAL CONTACT PATHS

Reach Us on Legal or Account Queries

If you have a question about how these legal terms apply to your account, or if you need to raise a dispute about a transaction made through bKash, Nagad, or Rocket, our support team handles these directly. You do not need to go through a third party — contact us first and we will triage your issue to the right person.

Live Chat Start a live chat session from the account menu for real-time answers on legal queries, eligibility questions, or wallet verification disputes.
Email Support Send a detailed legal or account request by email. Include your registered mobile number and the payment method in question — bKash, Nagad, or Rocket — for faster handling.
Account Help Centre Browse the help centre from your account dashboard for written explanations of specific policy sections, wallet terms, and how to request account changes.
HOW WE HANDLE DATA

See How 80hi7 Protects Your Account

Account security and data handling are not afterthoughts here. Every login on mobile triggers an OTP verification step, and your session is encrypted end to end. We retain your account data only for as long as is necessary to operate your account and meet our legal obligations — not indefinitely. You can request a summary of what we hold on your account at any time through the help centre or via email.

Data Retention

We keep your account records for the period required under applicable law. Once that period ends, personal data is deleted or anonymised — not stored in perpetuity.

Cookie Policy

We use session and preference cookies to keep your mobile login stable and to remember your wallet selection between visits. You can adjust cookie settings from your browser without losing your account access.

Wallet Verification

Your bKash, Nagad, or Rocket number must match the name on your account. If there is a mismatch, withdrawals pause at the verification step until you confirm identity through support.

Change Requests

To update your registered phone number, linked wallet, or request deletion of account data, contact support by email with your account ID and the change you need made.

Common Legal Questions About Your Account

These are the questions we hear most often when someone is working through our legal terms for the first time. Each answer is specific to how 80hi7 operates — not a generic policy statement.

Access depends on your local law and eligible region. We do not make that legal determination for you. Check the rules that apply where you are before opening an account.

Withdrawals are placed on hold at the verification step. Contact support with your account ID and wallet details. We will confirm identity before releasing the transaction.

Yes. Email our support team with your registered mobile number and a clear data-access request. We will respond with the account information we hold within a reasonable period.

Raise the dispute through live chat or email. Include the transaction date, the Rocket number used, and the amount. We triage wallet disputes directly rather than referring you elsewhere.

We update terms when required and mark each revision with a clear date. Your continued account use after a revision counts as acceptance of the updated terms.

You can request deletion by emailing support with your account ID. We will process the request in line with our data retention obligations and confirm once complete.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.